BUSINESS MANAGEMENT SOFTWARE FOR SERVICE BUSINESSES

Run Your Entire Service Business From One Platform

Manage leads, customers, service jobs, AMC contracts, billing, inventory, staff and WhatsApp communication — all from one connected system built for Indian service businesses.

One customer record, every stage

Enquiry captured

Lead recorded, assigned and followed up

Quotation sent

Estimate built from your product and service catalogue

Job completed

Technician assigned, material issued, work closed

GST invoice raised

Billed from the job, with the items already on it

Payment and AMC

Dues tracked, contract renewal scheduled

Nothing is re-entered between stages — each step writes to the same record.

15+ business modules
One connected platform
GST-ready billing
Web + Windows
WhatsApp automation

Still Running Your Service Business on Excel, WhatsApp & Separate Apps?

Separate tools each hold one piece of the business. The gaps between them are where follow-ups slip, material disappears and renewals go quiet.

Before ServiceKhata360

With ServiceKhata360

Everything Your Service Business Needs. Connected.

Six areas of the business, one database underneath. A purchase updates stock. A closed job becomes an invoice. An invoice reaches the customer on WhatsApp.

Billing & Accounting

GST invoices, estimates, payments, dues, expenses and vendor balances in one ledger.

CRM & Sales

Leads, follow-ups, customer history, sales visits and quotations on one timeline.

Inventory

Live stock, average cost, low-stock alerts, serial numbers and warranty tracking.

Service & AMC

Complaints, technician assignment, scheduled visits and contract renewals.

Team Management

Shift attendance, leave, payroll and role-based permissions for every user.

WhatsApp Automation

Official Cloud API messages triggered by real events in your business data.

What You Can Manage in One System

Grouped the way a service business actually thinks about its work — not as a list of disconnected features.

Billing & Finance

CRM & Sales

Service Operations

Inventory & Purchases

Team Management

Automation & Reports

From First Enquiry to Final Payment — One Connected Workflow

Every stage stays connected, so your team spends less time moving data between systems and more time serving customers.

AMC MANAGEMENT

Never Miss an AMC Renewal Again

Annual maintenance contracts are the steadiest income a service business has, and the easiest to lose quietly. ServiceKhata360 keeps contracts, renewal dates, service visits, complaints, technicians, invoices and payments on the same record — so a contract cannot expire without anyone noticing.

The AMC timeline

Contract active

Coverage terms, start and end dates recorded

Upcoming visit

Scheduled service appears on the calendar

Technician assigned

Work allocated to the right person for the job

Service completed

Visit closed and added to the service history

Renewal due

Reminder fires before the contract lapses

Customer follow-up

Renewal message goes out on WhatsApp

Purchase

Vendor bill recorded with items and tax

Stock updated

Quantities and average cost recalculated

Sale

Items issued against a job or invoice

GST invoice

Tax invoice raised from the same items

Payment

Receipt recorded against the invoice

Customer balance

Dues and advances updated automatically

BILLING + INVENTORY

Billing and Inventory That Stay in Sync

When purchases, sales, returns and invoices happen, inventory and financial records stay connected. Record a purchase bill and stock rises with its average cost recalculated. Bill a job and the consumed items leave stock and land on the customer’s balance. No second spreadsheet to reconcile at month end.

Keep Customers Updated Automatically on WhatsApp

ServiceKhata360 automates customer communication through the official WhatsApp Cloud API. Set the event, write the template with dynamic variables, and the message goes out on its own — with the chat history kept on the customer record.

Invoice created

The bill reaches the customer the moment you save it.

Complaint resolved

The customer is told the job is closed, automatically.

AMC nearing expiry

A renewal reminder lands before the contract lapses.

Know What Your Team Is Doing

Attendance, leave, payroll, work assignment and role-based permissions run on the same system as the jobs themselves — so what a person did and what they are paid for come from one record.

Office staff

Raise estimates and invoices, record payments, track dues and stock.

Field technicians

See assigned jobs, log visits, close complaints and record material used.

Drivers

Duty logs and kilometre readings tied to the jobs the vehicle served.

Managers & owners

Live reports on sales, dues, service load, attendance and renewals.

Built for the Way Indian Service Businesses Work

If your work involves a site visit, a technician and a bill afterwards, the workflow already fits.

AC & Refrigeration

Track seasonal service load, AMC visits and spare part usage per customer.

RO & Water Purifier

Manage recurring filter changes, AMC renewals and consumable stock.

CCTV & Security

Track installations, materials, complaints and AMC contracts from one system.

Solar

Run site projects with material dispatch, returns and staged invoicing.

Electrical Contractors

Quote, dispatch material to site, reconcile returns and bill the job.

Computer & IT Services

Log support complaints, assign engineers and track IT AMC contracts.

Appliance Repair

Keep serial numbers, warranty status and repair history per customer.

Facility Management

Coordinate staff attendance, scheduled visits and multi-site contracts.

Repair & Maintenance

Turn every call into a tracked job with material, labour and a GST bill.

Why Service Businesses Choose ServiceKhata360

One connected platform

Sales, service, stock, billing and staff share a single database instead of five tools.

Built for service businesses

Designed around site visits, technicians and contracts, not adapted from a generic CRM.

Billing and operations together

A finished job carries its own items into the GST invoice with nothing retyped.

AMC and service management

Contracts, visits and renewal reminders built in rather than bolted on.

Inventory connected to billing

Purchases, dispatch, returns and invoices all move the same stock figures.

Web and Windows

A desktop application for high-volume billing and a cloud app for everyone else.

THE COMPANY BEHIND THE PRODUCT

ServiceKhata360 Is Built and Maintained by Diamond CodeHub

Diamond CodeHub is a software and digital solutions company based in Lucknow, India, building custom software, CRM platforms and web solutions. ServiceKhata360 is our own product — so the people who answer your questions are the people who write the code, and the roadmap is shaped by what service businesses actually ask us for.

What you can rely on

Talk to the team: 9235363838, Monday to Saturday, 10 AM – 6 PM IST
support@diamondcodehub.com

Frequently Asked Questions

ServiceKhata360 is business management software for Indian service businesses. It brings billing and accounting, inventory and purchases, CRM and sales, service and AMC, projects, team management and WhatsApp automation into one connected platform. It is developed and maintained by Diamond CodeHub.
Businesses that install, repair or maintain equipment — AC and refrigeration, RO and water purifiers, CCTV and security, solar, electrical contracting, computer and IT services, appliance repair, facility management and general repair and maintenance companies.
It is complete business management software. A CRM handles customers and leads; ServiceKhata360 also covers GST billing and accounting, inventory and purchases, service and AMC operations, projects, attendance and payroll, and automation — all on the same database.
Yes. You can raise GST-compliant estimates and invoices with your own company branding, print them as PDFs, and track paid, unpaid and due amounts on each one. Products and services carry HSN/SAC codes and tax rates, and sales and purchase returns adjust the accounts automatically.
Yes. AMC contracts hold their coverage terms and dates, renewal reminders fire before a contract lapses, service visits can be scheduled and assigned to technicians, and complaints raised under a contract link back to it.
Yes. Complaints can be logged with a priority, assigned to a technician, scheduled, and tracked through to resolution — with the full history kept on the customer record.
Yes. Purchase bills update stock and recalculate average cost, low-stock alerts use your own per-item thresholds, serial numbers and warranties can be tracked, and every stock movement traces back to the transaction that caused it.
Yes. Shift-based attendance, leave requests and payroll are built in, and payroll is calculated from the attendance actually recorded rather than from a separate sheet. Roles and permissions control what each user can see.
Yes, through the official WhatsApp Cloud API. You choose the events that should trigger a message — an invoice being created, a complaint being resolved, an AMC approaching expiry — and write templates with dynamic variables such as customer name and amount due.
Yes. There is a Windows desktop application alongside the cloud app, and both share the same data. The desktop app is faster for high-volume billing and runs the background automations; the cloud app works from any browser.
Yes. AC and refrigeration companies use it for seasonal service load, complaint tracking, AMC visits and renewals, spare part stock and GST billing from the same system.
Yes. CCTV and security companies can track installations as projects with material dispatch and returns, log complaints, manage AMC contracts and bill the completed job.
Yes. RO and water purifier businesses use it for recurring filter changes, scheduled visits, AMC renewal reminders and consumable stock tracking.
Yes. You can create a project, dispatch items against it from stock, record what comes back, see the real material usage and cost, and convert the finished project into an invoice with the consumed items already itemised.

Your Service Business Deserves One Connected System

Replace disconnected tools, spreadsheets and manual follow-ups with a business platform built around the way service companies actually work.

Call 9235363838 · Monday to Saturday, 10 AM – 6 PM IST · support@diamondcodehub.com

Diamond CodeHub

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